Tag Archives: audible

Tips for Safe Online Shopping

Whether you’re supporting small businesses, creating custom gifts or buying ebooks, music or anything else, it’s important to keep yourself and your personal information safe. Fortunately, it’s not all that hard to do.

Easy Steps

  • Almost all online purchases require using a credit card. For added safety, use one credit card just for online purchases. Set a very low purchase limit (say, $200) to minimize risk. You could also buy a cash card from Visa or American Express to use for very small purchases.
     
  • Do not use your debit card/bank card unless you absolutely have to. This protects your bank account.
     
  • Work with well-known companies. Real-world stores also have online ordering – you know they’re legitimate businesses. Other safe bets are Amazon, Zappos (shoes, bags, clothing & more) and Audible for downloadable audiobooks.
     
  • S is for Security: When you’re buying from a website and you click on Check Out, look for the letters “https://” in the website’s address. That “s” means that it’s more secure for your personal information. You can also look for a little padlock on the page or near the website address.
    httpsPadlock
     
     
  • Don’t click on links in email. Visit the store’s website directly and then enter in any catalog or discount codes at checkout.
     
  • Know the full cost of what you’re buying, including shipping and handling charges, fees and tax (if applicable). What looks like a deal might not be after you add it all up.
     
  • Read the details for cost, shipping, delivery dates, and any other steps along the way. Take your time and understand what you’re doing.
     
  • Read the return policy. Some stores like Zappos and Lands End have excellent return policies.
     
  • Never give out bank information, Social Security numbers or your birthdate. No legitimate business will ever ask for these – they don’t when you stand at the cash register, do they?
     
  • Don’t use a public computer for making purchases. Someone might be looking at your screen as you type in your credit card number, or might have done something to the computer to record what you type.
     
  • Keep records of your online transactions & check your statements. Save the emailed receipts from the sellers and check your credit card statement online more often than once a month. This will help in case something does go wrong.

Next Steps

  • Protect your computer from malicious software from fake vendors. Install anti-virus software and keep it updated – new viruses come up all the time.
     
  • When you buy from smaller companies, look for a physical address, customer service phone number and lots of information on the “About” page. Lots of details improves the chances that it’s a real business and not a scam.
     
  • Use a third-party payment service for your online buying. PayPal is the most well-known and trusted of these. Create an account with PayPal, store your credit card information there, then use your PayPal account to make purchases at other sites. This way, you don’t have to give your credit card number to all those smaller sites – just to PayPal.
     

Help & Resources

Buying and Downloading….Anything, Really

In the next few weeks, we’ll switch from talking about online audio & video to discussing ebooks – a topic getting more popular every day. To bridge the gap between them, let’s look at how you can buy and any kind of media online. For a refresher, go back and read the LLO post on what downloading is.

Note: In this lesson, we’re going to focus on buying and downloading to a computer (either PC or Mac). Our upcoming lesson on ebooks will include buying directly from your ereader device.

The Basics

You might be looking for music in iTunes or Amazon, getting an ebook from Amazon or Barnes & Noble or purchasing directly from a band or an author using a site like Bandcamp or Lulu. The source really doesn’t matter, since buying from most of these services follow the same basic steps:

  1. Find the item you’d like to buy
  2. Click on “Buy Now” or “Purchase” or “Download,” or whatever button is the page
  3. Create an account with that service, if required. Enter your email address and choose a password that you’ll remember. Look for any ticky boxes that you can uncheck to choose not to receive special promotions or email from this service.
  4. Enter your billing information: credit card number, billing address, etc.
    Many of these tools will let you pay using PayPal or another online payment service. If you have a PayPal account, great! Use that and you won’t have keep entering your billing information. However, it’s not necessary – you can usually just pay with a credit card.

    Safety & Security Tip: If you are concerned, get a credit card to use just for online purchases. You can set a very low purchase limit – $200, say – to minimize any risk. This is especially good for buying from smaller, less well-known companies. You could also buy a Visa cash card or something similar, to use for very small purchases.

  5. Complete the order – you’ll usually get a receipt emailed to you
  6. Download
    If prompted, click on a “Download” link to start the actual downloading process. This might also start automatically.
    At this point, you’ll probably be asked to save the file(s) somewhere on your computer. You can save it to the Downloads folder or to your Desktop, or to a folder you’ve set up for media downloads. Sometimes, the downloader will suggest the right place for the file, but sometimes you’ll need to change the save location to the correct folder. Don’t be too worried by this – you can usually go back and fix things later if they aren’t quite right.
  7. Enjoy!
    Once you’ve downloaded the files, you should just be able to double-click on them to play or read them in the appropriate program. Sometimes you will need to save the files to that program (such as moving music files over to iTunes or your music library software). Just find the files you saved and drag it over the program folder, or whatever folder that program stores its files in. Drop the files into the program folder and you’re done.

Don’t worry – this is one of those things that’s confusing the first time you do it, but gets easier with practice. The most important step is to remember where you downloaded the files to. As long as you know where those are, you can sort out any problems later.

iTunes

iTunes is probably the easiest service to buy from, because it really does do everything for you. Simply open up iTunes on your computer, visit the iTune Store, find the items you want, click on “Buy,” enter your iTunes account information, and then iTunes does the rest. It will automatically save the files to the right places, and you can play them as soon as they’ve downloaded.

Amazon

Amazon is the next easiest service to buy from, because it does nearly everything automatically. Just visit the Amazon website, find whatever it is you want to purchase, click on the orange “Buy” button and enter your account information. The one difference is that Amazon asks you to set up the Amazon Downloader, a program that manages all your Amazon music downloads for you. The Downloader will save the files to the right place, especially if you use iTunes as your music library, and then you can play your audio from iTunes with no problems.

Amazon’s ebooks are designed to be read on their Kindle ereader, but you can also get a Kindle app to read them on a computer. Follow the instructions on the page to learn more about using this service.

eBooks & Audiobooks

Barnes & Noble
Audible (audiobooks only; now owned by Amazon)
Kobo Books (ebooks only)
eBooks.com (ebooks only)
Archive.org – a free site that works the same way as the paid sites

These sites all work similarly to Amazon, but without the Downloader or a Kindle app to help you manage your files.

Direct From the Creator

Many musicians, bands, authors and other creators will sell their work directly from their own website, usually using a service like:

Music & Audio
CDBaby
Bandcamp
Digstation
ReverbNation (also added to our list of music library services and internet radio sources)

Self-Publishing for Authors, Poets & Photographers
Lulu
Blurb
XLibris

All of these services also work similarly to Amazon, though you do need to move the files around yourself.

Help & Resources