I have a diverse background that includes library programs & services, customer service/retail, editorial/proofreading skills, basic HTML/CSS coding, website architecture and structure development, user experience in physical locations and online, and other, more eclectic topics. Please see the What I Do page for information on fees and costs.
I can provide consulting services on:
- Designing and implementing a staff development/training program, especially one focused on technology and/or self-directed
- Conducting user research and analyzing results to determine new programs & services, improvements to the physical building or website, and other user-oriented goals
- Website content and usability analysis, providing suggestions for improvements
(Note: I am many things, but I am not a website designer/coder)