For the month of April, Learning for Life Online will show you how to learn more about the settings and features of the tools you use online. We’ll start by exploring the new Facebook Timeline and the security and feature settings Facebook uses. After that, the next two sessions will cover finding and changing the settings on any online account, then finding and using Help for an online account or a real-life product you use. On the last Monday in April, we’ll wrap up any loose ends from the previous weeks and maybe have a spring surprise or two.
But before we start looking under the hood of all these online tools, let’s think about just how much we really need to know about these tools in order to use them.
For most technology, you only need to know as much as the driver of a car. Get it started, send it in one direction or another, stop when you need to, get it fixed when it’s broken, understand the safety features and rules of the road.
That’s all, and that’s enough.
Sometimes, you might need to know as much as a mechanic. More about what’s going on under the hood, more about how it really works, more on fixing most of the everyday problems.
And that’s certainly enough.
In a few cases, you might even want to know as much as people who build cars. You’re thinking about how to create new features, solve complex problems, make improvements, get the most out of your tools.
That’s absolutely enough.
Then, maybe – just maybe – you want to know as much as the designers of cars. You want to get the science behind it, understand the math that makes it go, create the art and beauty
of design, and learn the physical mechanics of construction.
This is more than enough, and more than most people would ever think of trying to know.
The point is, you don’t need to know exactly how a particular tool works in order to use it well. You may not understand everything about your car or DVD player, but you know enough to use it safely and well. The same is true for online tools – the more you know, the more efficiently and securely you can live life online. However, just by learning the basic rules of the road and understanding a few safety features, you can get pretty far. That’s what Learning for Life Online is here to help you with.
Next up, Facebook Timeline and the privacy and account settings.
When the internet began, the only way to share interesting information online was to copy and paste it into an email, or forward one email message around and around.
Nowadays, the web is built for sharing neat stuff. From social networks like Facebook and Google+ (G+) to video and photo sharing sites, it’s easier than ever to share the interesting links that you’ve discovered.
Copy and Paste
The easiest way to share a link is still to just copy and paste. At the top of your browser, you’ll see the address bar. Inside of that field is the web address or URL, usually starting with “http://www.[something]”. Click into that address bar and highlight the entire URL. Then, either click on Copy (under the Edit menu at the top of your screen) or use Ctrl-C or Command-C to copy the item.
Next, just paste the URL wherever you want to share it from – into an email message, into a Facebook status update, into a comment you’re writing, into a blog post of your own. Click on Ctrl-V or Command-V, or Paste from the Edit menu and the full URL will appear. No need to type it all out yourself; let the computer do the work of remembering all the numbers and letters.
If you’re a bit more comfortable with a mouse and are on a web page, you can right click on the link you want to share and choose Copy Link Location. This avoids the possibility that you don’t highlight the entire URL in the address bar before you copy it.
Sharing in Facebook
Sharing a link in a Facebook status update can be as easy as pasting a URL into a status update, but do get a few more choices. First, when you paste that URL into a status update, Facebook knows you’re linking to a web page and will add a little preview of that page, including the title, a bit of text and an image. You can get rid of the image by clicking the box next to the words No Thumbnail, and you can click on the preview text to delete or change any of it. You can also share to the public or to just your friends by changing the Audience drop-down on the post.
Sharing something that a friend posted on Facebook is even easier. At the bottom of the post, click on Share. Facebook will ask where you want to share this item – your Wall, a friend’s Wall, or in a private message to someone. Pick the destination you want and follow the steps until you’re done.
Finally, all it takes to share a photo or video via Facebook is to upload it. Click on Add Photo/Video at the top of the page, then either upload a single photo/video or Create a Photo Album to add many photos of the same event or thing. Walk through the steps and when you’re done, your photos or videos will be shared on your Wall or Timeline.
Sharing from Flickr or YouTube
There are two ways you can share a photo or video that you find online. Just above the image (in Flickr) or just below it (in YouTube), there’s a small Share button. Click that and either:
Copy the link that they offer you, just like you did in the address bar. Now you can paste that link into a status post, email message or as a link on a page.
Get the HTML/Embed code. This small bit of web page code will let you actually paste the video itself into a blog post, blog comment, or web page you create. If you’re not using one of those tools, don’t worry about the Embed code – just copy and paste the link itself. But if you are using a blog or working with your own website, try embedding the video instead. Copy the code they offer you and paste it into your blog post or comment. It should look like this:
Sharing Anywhere Else
Most websites and tools will let you share items in one of the ways described above. Before you just cut and paste the URL, look around on the page and see if you see a Share button to click. Try clicking and see what happens – the service will probably just walk you through the steps you need to share using either a link or by embedding an image or video.
A word of caution: If the service requires you to create a new account with them before you can share something, stop and pause for a minute. Ask yourself if you really want to create a new account just for this, or if just copying and pasting the URL is fine. You don’t need to create accounts just because a website tells you so. Remember that you get to choose what you do and don’t want to do online, including signing up for a new service. Pause, and decide what you want to do next.
Almost all online purchases require using a credit card. For added safety, use one credit card just for online purchases. Set a very low purchase limit (say, $200) to minimize risk. You could also buy a cash card from Visa or American Express to use for very small purchases.
Do not use your debit card/bank card unless you absolutely have to. This protects your bank account.
Work with well-known companies. Real-world stores also have online ordering – you know they’re legitimate businesses. Other safe bets are Amazon, Zappos (shoes, bags, clothing & more) and Audible for downloadable audiobooks.
S is for Security: When you’re buying from a website and you click on Check Out, look for the letters “https://” in the website’s address. That “s” means that it’s more secure for your personal information. You can also look for a little padlock on the page or near the website address.
Don’t click on links in email. Visit the store’s website directly and then enter in any catalog or discount codes at checkout.
Know the full cost of what you’re buying, including shipping and handling charges, fees and tax (if applicable). What looks like a deal might not be after you add it all up.
Read the details for cost, shipping, delivery dates, and any other steps along the way. Take your time and understand what you’re doing.
Read the return policy. Some stores like Zappos and Lands End have excellent return policies.
Never give out bank information, Social Security numbers or your birthdate. No legitimate business will ever ask for these – they don’t when you stand at the cash register, do they?
Don’t use a public computer for making purchases. Someone might be looking at your screen as you type in your credit card number, or might have done something to the computer to record what you type.
Keep records of your online transactions & check your statements. Save the emailed receipts from the sellers and check your credit card statement online more often than once a month. This will help in case something does go wrong.
Protect your computer from malicious software from fake vendors. Install anti-virus software and keep it updated – new viruses come up all the time.
When you buy from smaller companies, look for a physical address, customer service phone number and lots of information on the “About” page. Lots of details improves the chances that it’s a real business and not a scam.
Use a third-party payment service for your online buying. PayPal is the most well-known and trusted of these. Create an account with PayPal, store your credit card information there, then use your PayPal account to make purchases at other sites. This way, you don’t have to give your credit card number to all those smaller sites – just to PayPal.